Transportation stakeholders: enhance your user knowledge

Urban and intercity transport companies must daily address issues of understanding and satisfying their users.

Equipped with services dedicated to understanding their clients, these companies face specific listening difficulties: the volatile and hyper-local nature of their users (and non-users), unattractive survey topics, costly and time-consuming methodologies ...

Thanks to Episto and its targeting technology, these metro, bus, tramway, train, coach companies,... can now reach their targets to obtain answers to the strategic and more tactical questions they are asking, all at a local level!

Discover in this file:

• How Keolis assessed the relevance of the urban transport network Twisto in Caen with respect to its users?
• How SNCF Gares & Connexions managed to successfully carry out the redevelopment of Gare de Lyon by taking into account the opinions of local residents and users of a specific exit from this station?
• How Kisio was able to better understand mobility dynamics in New Aquitaine to develop the regional network?
• How SNCF Retail & Connexions was able to survey visitors of 7 major French train stations to determine their needs in terms of shops?
• and the details behind our targeting methodology via social networks!

Download the file!